Expeditor – London

Expeditor – London

Description

Expeditor – Mount St Restaurant, Mayfair

– 40,000 – 41,000 per annum, Service Charge Included ( 31,590 Salary and 9,000- 10,000+ per annum avg Service Charge)

– Incredible Industry Leading Benefits: detailed below

The Expeditor plays a pivotal role in the success of a fine dining restaurant by ensuring smooth communication and coordination between the kitchen and front-of-house teams, with the added complexity of managing a dummy waiter system. The Expeditor is responsible for ensuring that every dish is prepared, presented, and delivered to guests in a timely and organised manner.

Working in a fast-paced, high-pressure environment, the Expeditor ensures that the kitchen’s output meets the restaurant’s high standards, food is accurately placed on the dummy waiter system, and any issues with timing, presentation, or special requests are swiftly addressed.

What you’ll be doing…

Managing Order Flow

• Organise and prioritise orders as they come in, ensuring that the kitchen prepares dishes in the correct sequence and that the dummy waiters are loaded efficiently.
• Monitor the status of all orders, ensuring that appetisers, mains, and desserts are coordinated across different kitchen stations.
• Ensure that the dummy waiter system is accurately loaded with the correct dishes for each table and that the timing aligns with the guest dining experience.

Quality Control

• Inspect each dish for accuracy, presentation, temperature, and portion size before it leaves the kitchen.
• Ensure that all plates are plated according to the fine dining standards and restaurant specifications.
• Verify that special requests (such as allergies, dietary restrictions, or specific preferences) have been fulfilled correctly before dispatching the dish.

Timing and Coordination

• Ensure that dishes from multiple stations are ready at the same time to avoid any delays or disruptions in service.
• Maintain communication with kitchen staff, front-of-house staff, and the dummy waiter system operators to ensure a smooth flow of orders, especially during busy shifts.
• Anticipate and address any delays or issues, quickly communicating with the kitchen and front-of-house as necessary to resolve problems.

Communication with Front-of-House

• Liaise with front-of-house staff who manage the dummy waiter system to ensure that dishes are being delivered correctly to the intended tables….

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