HR Specialist

What’s involved with this role:
Role: HR Specialist
Job Ref: QAD 2419/1012
Pay Rate: Competitive Market Rate
Hours per week: 37 hours per week
Contract Length: Anticipated 4 months
Location: hybrid in London or Leeds

We are seeking an HR Operations Manager to join the organisation’s in-house HR Operations Team for 6 months. As well as leading on employee benefits offer, you will support the Head of Payroll and coordinate a number of exciting new initiatives we have planned. The HR Operations Team as first point of contact for all HR queries, respond to around 2000 enquires a month via Service Now and the HR Helpline.

We are looking for someone with a comprehensive understanding of the employee lifecycle and associated HR policies and processes, experience in leading HR service improvement projects that have increased efficiency and improved user experience, and expertise in using and understanding digital platforms such as HCM, ERP, ServiceNow, or similar to deliver HR services to employees.

Key accountabilities:

Provide accurate and compliant payroll and payroll services
Provide efficient and high quality HR help
Work in partnership with third-party providers to deliver high quality specialist HR services and employee benefits
Improve digital HR user journeys and optimise the use of digital platforms to increase efficiency and self-service
Manage the childcare salary sacrifice and cycle to work schemes, including liaising with key stakeholders and validating and processing monthly orders and payroll change
Launch new dental and health check plans
Encourage greater take up of available offers from staff
Monitor Employer Pension Notices and communicate key information to staff
Assist with completion of the Annual Accounting Certificate (AOC), Annual Remuneration Report and NAO Annual Salaries and Wages Return
Communicate monthly payroll timetable to HR colleagues and business areas
Work with HR Operations colleagues and delivery partners to coordinate a range of projects aimed at improving the delivery of our digital HR services including: aGovernment People Group led Process Mining exercise to identify inefficient processes within Service Now and MyHR and Migration onto an upgraded Service Now platform

Key requirements:

A comprehensive understanding of the employee lifecycle and associated HR policies and processes
Experience of leading HR service improvement projects that have increased efficiency and improved user experience
Experience of using, and understanding of, digital platforms (HCM/ERP/Service Now or similar) to deliver HR services to employees
Demonstrable project management skills, particularly around action planning and risk management
Excellent verbal and written communication skills with the ability to communicate effectively and confidently with colleagues, customers and stakeholders
Experience of drafting organisational level communication and guidance
Ability to build trusted, influential and productive relationships with senior stakeholders and colleagues
Self-motivated individual with a passion for championing continuous improvement, who is comfortable working with minimal supervision and pro-active in identifying priority work.

Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for….

Tagged as: manager

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